Privacy Policy

Introduction

Genie Evolve ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website genie-evolve.com and use our watch collecting services.

Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Subscribe to our newsletter
• Contact us for services
• Create an account on our website
• Participate in surveys or promotions

This information may include:

• Name and contact information
• Email address and phone number
• Postal address
• Payment information (processed securely through third-party providers)
• Watch collection information and preferences

Non-Personal Information

We may collect non-personal information about you whenever you interact with our website, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our services
• Processing transactions and appointments
• Sending newsletters and marketing communications
• Responding to customer service requests
• Improving our website and services
• Complying with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business
• Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure server infrastructure
• SSL encryption for data transmission
• Regular security audits and updates
• Limited access to personal information

Cookie Policy

Our website uses cookies to enhance your browsing experience. You can choose to accept or decline cookies through your browser settings. For more detailed information, please refer to our Cookie Policy.

Your Rights

Under Australian Privacy Principles, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications
• Lodge a complaint about our handling of your information

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When information is no longer needed, we securely delete or anonymize it.

International Data Transfers

Your information may be transferred to and processed in countries other than Australia. We ensure that such transfers comply with applicable privacy laws and provide adequate protection for your personal information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us: